2024 Ruijie Networks Official Website User Experience Survey Questionnaire

Dear Visitors,
We are committed to providing you with easy-to-access services and high-quality experience. We cordially invite you to participate in the user experience survey on our official website. Your feedback will help us build a better platform. Thank you in advance for participating in this survey.

Note:
We collect your feedback only when you click and submit the questionnaire, including your evaluation of Ruijie's official website and your contact information, which is only used to study and improve the use of the official website. Ruijie will encrypt and store the relevant information in strict confidentiality and will not disclose it to any third party.Your provision of your personal information, including your contact information and your visiting experience of the website, is all optional and voluntary. If you do not agree to provide us with the information the questionnaire collects, please do not fill in and submit the according information to us.
For the detailed statement of personal data protection, visit https://www.ruijienetworks.com/privacy
The questionnaire related technical services are provided by wjx.cn.You can contact us at marketing@ruijienetworks.com to require us to delete, restrict processing your provided personal information.
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Describe your relationship with Ruijie Networks:
System integration (SI) service provider
Ruijie partner
Prospective Ruijie partner
Ruijie employee
End user
Other, please specify:
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Which options best match your organization's industry?【Multiple】
Government
Carrier
Enterprise
Small- and Medium-sized Business (SMB)
Finance
Power & Energy
Healthcare
Education
Manufacturing
Hotels/Chain stores/Cultural tours/Campus
Other, please specify:
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Specify your job role:
Business Owner or C-suite Executive
Sales
Product Manager
Head of Procurement/Procurement Staff
Information Technology Engineer/Manager
Other, please specify:
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How often do you visit Ruijie Networks’ official website?
Every day
Every week
Every month
Rarely, less than once every month
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How would you rate your experience of accessing Ruijie Networks’ official website on a PC?
Very dissatisfied
Very satisfied
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How would you rate your experience of accessing Ruijie Networks’ official website on a mobile device?
Very dissatisfied
Very satisfied
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How would you rate the completeness and accuracy of Ruijie Networks' official website? *
Incomplete and inaccurate
Complete and accurate
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How would you rate the page design of Ruijie Networks' official website?
Not appealing at all
Appealing
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How would you rate the access speed of Ruijie Networks' official website?
Very slow
Super fast
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Have you ever given up browsing our website because it is too slow to load?
Yes
No
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What types of information do you often browse on Ruijie Networks' official website? 【Multiple】
Product information
Solutions
Application cases
Technical articles
News and events
Partner portal
Find a partner
Download Documents and Software
Self-Service Channels and Contents
Ruijie contact information
None of the above, please specify:
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On Ruijie Networks' official website, what is your most frequently used method or path for information search?
Top navigation bar
Search by keyword
If you are unable to find the information through the methods mentioned above, what is your primary approach for searching for information?
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How would you rate the convenience of searching for information through the above method (searching by keyword on the top navigation bar)?
Very difficult
Very easy
How would you describe your experience in browsing and searching for information on the website?
Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied
Product search 
Product search 
Access to product materials
Access to product materials
Completeness of product information
Completeness of product information
Solutions
Solutions
Technical service center
Technical service center
Document search
Document search
Document preview
Document preview
Document downloading
Document downloading
Document quality
Document quality
What other information about the products would you like to see on the official website? (e.g., product images, 3D models, product videos, product application scenarios, recommended accessories, product documentation)?
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How would you rate your overall satisfaction with the interactive experience (Sales Inquiry, Feedback, Contact Us, etc.) on Ruijie Networks' official website?
Very dissatisfied
Very satisfied
What other services would you like to see on the Ruijie Networks' official website?
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How would you rate your overall satisfaction with Ruijie Community?
Very dissatisfied
Very satisfied
What other services would you like to see on Ruijie Community?
What are your expectations and suggestions for Ruijie Networks' official website?
If you agree to further communicate with us, please leave your contact details. (optional)
Name
Name
Email
Email